FAQ

The Researcher subscription tier offers:

• Uup to 750 requests/month with up to 1,000 results per request.
• The search history is available to query past searches.
• The results can be exported in different formats, such as, TXT, CSV or ZIP.

The Researcher PRO subscription tier offers:

• Up to 1,500 requests/month with up to 2,000 results per request.
• The search history is available to query past searches.
• The results can be exported in different formats, such as, TXT, CSV or ZIP.
• The access to the REST API is available with up to 2 API keys.
• Real-time monitoring can be enabled for up to 50 searches (since the IntelSentry’s database is updated weekly, this would be the refresh frequency). Each search criteria that is monitored consumes 2 requests/week.
• Notifications can be established for each of those monitored searches.

The Enterprise subscription tier offers:

• Up to 3,000 requests/month with up to 3,000 results per request.
• The search history is available to query past searches.
• The results can be exported in different formats, such as, TXT, CSV or ZIP.
• The access to the REST API is available with up to 10 API keys.
• Real-time monitoring can be enabled for unlimited searches (since the IntelSentry’s database is updated weekly, this would be the refresh frequency). Each search criteria that is monitored consumes 2 requests/week.
• Notifications can be established for each of those monitored searches.

Your subscription determines your montly search quota (e.g., Researcher: 750 requests/month) and the number of maximum results per request (e.g., Researcher: 1,000 results/request). Each search request will retrieve up to the maximum results by default based on the subscription.

If you need to retrieve more data out of a single query (e.g., 5,000 results), you can choose to spend multiple requests (e.g., 5 requests).

• Example: A query returning 2,500 results would cost 3 requests for the “Researcher” subscription (1,000 results/request).
• No results? If the request does not return results, the request is free—your daily quota remains unaffected.

This flexible system ensures you prioritize depth or breadth based on your investigative needs.

Yes! All queries and results are stored in your Search History for six months. Revisit, export, or re-run searches directly from this archive.

Export findings in TXT, CSV, or ZIP formats for offline analysis, compliance reports, or integration with third-party tools. Bulk exports are available for all paid subscription tiers.

Yes! Researcher PRO and Enterprise users can generate REST API keys to automate workflows, sync data with SIEM/SOAR platforms, or build custom dashboards.

Configure real-time alerts via email, Slack, Teams, Discord, or Telegram to stay aware of new data leaks for your monitored domains.

Real-time domain monitoring scans our aggregated database weekly for newly added credential leaks tied to your registered domains or keywords. When exposures are detected, instant alerts are sent via your configured channels (email, Slack, etc.). This feature, available for Researcher PRO and Enterprise tiers, ensures you’re among the first to know about fresh leaks—allowing you to reset passwords, revoke access, or patch vulnerabilities before attackers weaponize the data. Stay ahead of evolving cyber threats by transforming raw leaks into actionable intelligence.

All payments are final, there are no possible refunds in most of cases. However, you can downgrade to a lower tier or cancel your subscription immediately—changes take effect at the end of your billing cycle.

We partner with Stripe, a PCI-compliant payment processor, to securely handle credit/debit cards (Visa, Mastercard, Amex) and PayPal. For enterprise clients, invoice-based billing is available upon request. We do not store any sort of sensitive payment details like credit/debit cards.

Contact our support team via the Help Center (within your account dashboard) or the website’s contact form. Include transaction IDs or error details for faster resolution.